1. Introduction

This Privacy Policy explains how we collect, use, and protect the personal and business information shared with us through our website, product inquiries, and business transactions. It applies to all visitors, customers, and partners engaging with our industrial torkin products and services.

2. Information We Collect

We may collect the following types of information:

• Business Contact Details – Name, company name, email address, phone number, designation.
• Order & Transaction Details – Product requirements, order history, payment records.
• Technical Requirements – Specifications, drawings, and application details for custom orders.
• Website Usage Data – IP address, browser type, pages visited, and time spent on our website.

3. How We Use Your Information

We use the collected information for:

• Responding to product inquiries and technical questions.
• Processing and fulfilling orders for torkin and related products.
• Providing technical support and after-sales service.
• Sending product updates, catalogs, or offers relevant to your industry.
• Improving our website functionality and customer experience.

4. Sharing of Information

We do not sell or trade your information. However, we may share it with:

• Logistics Providers – For safe and timely delivery.
• Technical Partners – For custom manufacturing or specialized product requests.
• Legal Authorities – If required by law or for dispute resolution.

5. Data Protection & Security

We implement strict security measures to safeguard your personal and business data from unauthorized access, misuse, or disclosure. Our systems are regularly updated to maintain data integrity and confidentiality.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance browsing experience and track website performance. You can disable cookies in your browser settings, though some website features may not function properly.

7. Data Retention

We retain your business and contact information only as long as necessary to fulfill the purposes mentioned above or as required by applicable laws and regulations.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Opt-out of promotional communications.
• Request deletion of your personal data, subject to legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, industry practices, or our business processes. Updated policies will be posted on this page with a revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: info.torkin@gmail.com
Phone: +91-9810658015, +91-9810618425